FAQs

  • 1. How long will it take for my libraries to be signed and available on the download portal?

    Please note that we take every integration request seriously and our entire team works hard to complete your project as quickly as possible. We understand that you would like to know an approximate time frame for your integration project.

    Unfortunately, it is difficult to give one, because of many factors like:

    • Number of ongoing requests
    • Scope of your project
    • Type of your request

    Due to quality regulations, each library for our medical device software has to go through our profound internal test and validation process. This can be rather time consuming.

    However, there is the possiblity for you to become an official exocad reseller. This elevates your projects to a different level of service, allowing us to prioritize the project.

  • 2. Is there a possibility to store multiple scan bodies in a single implant library?

    There are the implant library "type" and "subtype" as hierarchy options. Depending on the quantity of scan bodies, it may make sense to place them in the subtype level.
    A further selection option via an additional dropdown for the scan body is currently not possible.

  • 3. What is a support mesh?

    This geometry is used as the bottom part of the designed abutment.

    • For direct screw retained abutments: abutment-to-implant contact geometry with screw channel is when the screw channel length defines the minimum abutment height.
    • For cemented abutments with titanium base: includes the outer shell of a titanium base with cement gap, tool diameter compensation and screw hole cut out.

    In prosthetic libraries this mesh is called "connection geometry".

  • 4. How do I make my prosthetic library compatible to exoplan and use the immediate load feature?

    Contact us via integration@exocad.com. We will gladly inform you about the procedure.

  • 5. What is the minimum thickness mesh?

    The minimum thickness mesh is a hull curve between implant connection platform and screw channel around the support geometry. This cannot be violated during the design process in exocad DentalCAD/AbutmentCAD.
    The minimum thickness mesh must have one open boundary curve. The open boundary curve of the minimum thickness mesh must match the lower boundary curve of the connection support geometry.

  • 6. How can I integrate abutments for one-piece implants?

    In this case of one-piece implants the library type "stock abutment" is usable. You can create a stock abutment library by selecting the "stock abutment" library type in the Implant Library Editor.

    Here is an overview of the required library components:

    • Stock abutment: Ideally, you should use a geometry that represents the upper part of the one-piece implant. For this purpose, you can "cut off" the implant geometry at a characteristic level (e.g. bone level).
    • Stock abutment support mesh: The support mesh requires only one open boundary curve, because, unlike the "CAD prosthetic" libraries, no screw channel is required. Please note that the stock abutment support mesh is mandatory, even if it is described as "optional" in the editor.
    • Scan body: Unfortunately, it is currently not possible to add scan bodies to stock abutment libraries via the editor. However, we will be happy to do this for you. Therefore provide us with corresponding .stl files. The same mesh requirements apply as for the usual "CAD prosthetic" libraries.
  • 7. What is the suffix "_conid" in folder names?

    The suffix "_conid" in folder names is not used anymore. It was added by exocad to indicate that the library is compatible to exoplan. The intention was to help the customers to identify compatible libraries right away from the folder names.

  • 8. Are my geometries accessible to everyone after publication in the download portal?

    No, the data is converted into a proprietary file format and thereby protected. 

    Exception: The simplified geometries used to match the scan markers in exocad DentalCAD remain in .stl file format in order to ensure compatibility with a variety of different scanner software systems.

  • 9. How do you remove the "WARNING - INOFFICIAL EXTENSION OF IMPLANT LIBRARY" dialog box?

    In order to make the warning dialog box disappear, it is necessary to have the libraries officially signed by exocad. A signed library has been checked/validated by exocad. An unsigned library is a library that you have created yourself, without exocad being involved in any way. The Implant Library Editor only performs a basic test as to whether the meshes are correct. Self-created libraries can contain errors that lead to software malfunctions. Therefore, it is strongly recommended not to use unsigned libraries, except for testing purposes. The software will display multiple warning messages if you use an unsigned library.

    Please note: exocad does not accept any bug reports for any datasets that were created using unsigned libraries. Moreover, exocad does not provide support for creating libraries that are not intended to be signed later.

  • 10. Is it possible to have encrypted and signed libraries but not make them available on the download portal?

    This procedure is possible with integration "Option 2: Dummy geometries, compatible with your milling center."

  • 11. What are "dummy" geometries?

    "Dummy" geometries are geometries that must be replaced before production or that can only be used for fabrication with special tools.
    "Real" geometries are geometries that can be used by end users for direct production.

  • 12. Why is it so important to name folders and files correctly?

    The folders and file paths are referenced in the exocad software and used by downstream software systems (e.g. CAM software) to identify the library. The use of special characters or excessively long character strings can lead to error messages in the software.
    Please note that we can only integrate libraries that follow our naming conventions defined in our manuals.

  • 13. Are there any mesh requirements?

    Yes, refer to our Instruction Manual for Creating Implant Geometries for more details.

  • 14. What is the difference between checking and testing data?

    Libraries associated with any of our medical device software require due to quality regulations an internal validation process, performed by our expert testing team.
    For this reason, the integration of pure DentalCAD libraries is usually faster than the integration of AbutmentCAD libraries.

  • 15. How do you remove the Implant Library Editor message "Library Folder Not Loaded"?

    To avoid this message follow our Instruction Manual for Creating Implant Geometries for exocad on page 7 and set up the directory of your software as follows:

    ...*directory of your DentalCAD software if available*\DentalCADApp

    ...*directory of your exoplan software if available*\ImplantPlanning

Questions? Feedback?

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